Muskoka To-DAILY

Beware computer scammers talking about Microsoft XP support

MUSKOKA — In the growing wake of Heart Bleed, police are getting complaints about computer scammers wanting to take advantage of the end of Microsoft’s XP support system.

Scammers posing as Microsoft representatives have called homeowners trying to gain access to their computers and personal information by stating that their computers are infected with a virus.

Once access is granted, the home owner observes the caller remotely access their banking information and personal files. The resident is unable to stop the gathering of further information due to the computer being locked by the caller.

Police in Caledon, where it has been reported, remind computer users that unless you initiate the call, do not allow anyone access to your computer.

Don’t give out personal, banking or credit card information to anyone unless you are sure of whom you are dealing with.

The scammers target people into installing malicious software that can capture sensitive information, including passwords, username, banking and credit card information. 

Tips to protect yourself:

-Change your passwords frequently as well.

-Reputable agencies will not ask for this information unless you have initiated the call.

-Never download anti-virus software from a pop-up or link sent to you through an e-mail.

-Update your anti-virus software often and scan your computer for viruses regularly.

-Don’t click on links or attachments in e-mails sent to you by someone you don’t know.

-Turn on your browser’s pop-up blocking feature.

-Never click on a pop up that claims your computer has a virus.

If you received a call from someone indicating that they are calling from Microsoft, please contact your local police service and the Canadian Anti-Fraud Centre at 1-888-495-8501 or


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Posted by on Apr 17 2014. Filed under Headlines, OPP. You can follow any responses to this entry through the RSS 2.0. Both comments and pings are currently closed.

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